BEST GUARANTEE in the business!
A lot of breeders have multi-page contracts for you to sign, but ours is simply one sentence. "We are not happy until you are, so at any time you feel you need to return the puppy, you can do so for a full refund up until the puppy is 6 months old."
Now some have asked just what that means? It means we don't pay vet bills! If your puppy has health problems, which can happen to any puppy for a variety of reasons, whether genetic or caused by the environment, we will return your money in full when you return the puppy to us... or you can have another puppy. Our guarantee is void if you violate the "Doggie Do Dos" as listed on this website. But the bottom line here is to make you happy. This is a BIG investment, not just in money, but more importantly in LOVE. You will bond quickly with your puppy and even though this is encouraged, life can throw us serious curves and things can get critical... rarely happens, but possible. When bad things happen, we are promising we will be right there with you if you can just follow a very few rules that are designed to prevent problems. Teacup/imperial Shih Tzus are delicate, but arguably the gentlest, most loving pets in existence! Treat them with great care and you will have a great experience.... maybe the best of your life!
Another note worthy of your time.... 99% of the time, nothing goes wrong and we have hundreds of testimonials of how great our dogs are and how great we are, but the real proof of your worth is when things go wrong. In 30 years of doing this, we have had a few things go wrong... some go VERY VERY wrong... outright tragedies! These are the times when Puppyloveshihtzu shines. If you would like to get testimonials of those experiences, please call us and we can tell you about them and even give you references you can call to prove that you are in good hands with us as your breeder. We feel very strongly, as Shirley says, "that when you buy a puppy from us, we are related by dog!"
Now some have asked just what that means? It means we don't pay vet bills! If your puppy has health problems, which can happen to any puppy for a variety of reasons, whether genetic or caused by the environment, we will return your money in full when you return the puppy to us... or you can have another puppy. Our guarantee is void if you violate the "Doggie Do Dos" as listed on this website. But the bottom line here is to make you happy. This is a BIG investment, not just in money, but more importantly in LOVE. You will bond quickly with your puppy and even though this is encouraged, life can throw us serious curves and things can get critical... rarely happens, but possible. When bad things happen, we are promising we will be right there with you if you can just follow a very few rules that are designed to prevent problems. Teacup/imperial Shih Tzus are delicate, but arguably the gentlest, most loving pets in existence! Treat them with great care and you will have a great experience.... maybe the best of your life!
Another note worthy of your time.... 99% of the time, nothing goes wrong and we have hundreds of testimonials of how great our dogs are and how great we are, but the real proof of your worth is when things go wrong. In 30 years of doing this, we have had a few things go wrong... some go VERY VERY wrong... outright tragedies! These are the times when Puppyloveshihtzu shines. If you would like to get testimonials of those experiences, please call us and we can tell you about them and even give you references you can call to prove that you are in good hands with us as your breeder. We feel very strongly, as Shirley says, "that when you buy a puppy from us, we are related by dog!"
